In the March 2012 edition of the CrossView Wire, among the many progressive features is news coverage about my latest book Governance Documentation and Information Technology Security Policies Demystified. CrossView is a premier provider of cross-channel commerce solutions and services that enable a smarter, more personalized shopping experience. Their software unifies the Web, stores, call centers, mobile devices, and other channels on a single, flexible platform. Advanced analytics integrated across the platform deliver intelligence and visibility into buying behaviors across all sales channels. Visit CrossView.com for more information about their products and services.